Business Communications Solutions

The Menu Partners

Everyone loves a challenge, but we really put the pressure on Croft for a quick turnaround as we switched our phone lines within 3 days.

Thanks to Croft, we have a fully hosted voice solution, which includes a collaborative UC app, call recording, real-time call reporting, call centre capability and desk phones - all installed on day one.

Ever since my first call with Nikki, the team has settled my nerves and have been professional throughout.

The implementation was brilliant – the team at Croft stayed on-site to ensure teething problems were dealt with and even helped set our computers up!

This was a massive milestone for our business and the seamless transition on phones (and the fancy new tools the team has to play with like email voicemails, recording, etc), thanks to Croft, was critical to delivering it.

James Cartwright

Abrams

We have been using Croft for many years and have recommended Croft to many of our contacts who also use them. The main reason for our continued patronage is the outstanding services of Justin Rouse and his dedicated team. Year in - year out, consistently world-class service.

Richard K Abrams

Laurent Perrier

"We are changing our mobile phone contract providers", announced Jan our office manager. Now I am hopeless with technology, so to speak of more data, new SIMs and tethering was lost on me. We even had a countdown to 'new SIM day'. It dawned ominously, and with no children on hand; I had to swap networks myself.

It went seamlessly, as has our move to Croft. We received great service from people who value our business. I can now use my mobile at home as I have a better signal, and we are saving money as a business. What’s not to like?

David Hesketh, Managing Director

T. Rowe Price

Croft has supplied our mobile telephone contract for over ten years including assisting us with moving our fleet of over 500 numbers to the EE network.

The mobile fleet consists of a number of different handsets and data options and Croft were extremely thorough during the process of the changeover, ensuring that all of our UK and international requirements were met and advised of the various options open to us.

Croft provided us with all of the information required to help us manage our expectations on the day of transfer. The transfer was carried out without any issues and with the knowledge that they were on hand should any problems have arisen.

Over the years Croft has been looking after our fleet, and the support and account management received have been exceptional. The account is analysed on a monthly basis with any charges explained and proactive suggestions made where we may be able to make savings moving forward.

Overall, we are extremely satisfied with the team at Croft and look forward to the relationship continuing in years to come.

Jo Smyth

Maltby Pro

An absolutely outstanding service with the best possible customer care a company with a problem could want!

We had an issue with our main office router where it had decided it would breakdown and stop working. I called up our account manager straight away and within 20 mins he had managed to check to see if the product was still in warranty (which it wasn’t unfortunately) and then provide me with the best options going forward. Lee then managed to source an alternative router at a reasonable price and get it sent out within 48hrs.

Outstanding service and proves the exact reason Maltby Pro go to Croft for all their company communication needs.

Hamilton Waste and Recycling Ltd

Following from serious IT problems which left us without some critical systems for weeks, it was recommended that we bring in the team at Croft.

The turnaround was superb. Within days we had actionable information enabling us to make the strategic decisions required to restore operations. The comprehensive investigation, insights and reports meant we could resolve our IT issues, exponentially improve our infrastructure and systems and restore critical confidence for our team and our clients.

I described Croft as the “Rolls Royce” of IT - a title well deserved. If you find yourself stuck, these are the people for you.

David Hamilton, Director

Floors Castle the Roxburghe Estate

After working with several IT support and telecoms partners that continually blamed each other or passed me from pillar to post, I came across Croft.

After speaking with them and venting my frustrations, they came up with an integrated plan that is being rolled out across a large estate and stately home. It has been wonderful working with an innovative partner who actually does think out the box and in the clouds.

The on-hand support and service are fantastic - the first time an IT company actually phoned me to tell me there was a problem with our connectivity and didn’t ask me to turn it off and on again but actually explained the reasons behind the problem and how they were going to fix it.

I am really looking forward to the completion of the project and the results it will achieve - can’t recommend these guys enough.

Jacqui McElhinney, Head of Finance

Pimlico Plumbers

Cost-effectiveness and quality aren’t often used in the same sentence. However, this is where Croft buck the trend, and they meet our objectives whilst overcoming any challenges we may have.

Charlie Mullins, Founder 

ESPC UK Ltd

When we started looking at our renewal, Croft's approach and knowledge of the market was fantastic.

We were not pressured at any point during the discussions to make a decision straight away. All the information we were provided throughout the consultation was second to none with a great level of detail and options.

When it came to renewing our contract, it was a very easy decision to do so as no other supplier could come close.

Croft has delivered the best value for money and service provided, assisting all areas of the company from support to director level. They have always been a recommendation to anyone else looking for a fantastic and reliable service.

William Sneddon, IT Engineer