Case Studies

By streamlining communications with bespoke packages, we have united and empowered many different teams.

Take a look at the results we achieved for businesses like yours.

Accountancy firm gains from an all-in-one cloud-based phone system with seamless Teams and CRM integration, enabling them to work from any location.

Jessie May

Mitel technology equips children's charity Jessie May with an upgraded telephony infrastructure and faster, more reliable connectivity, improving their communication capabilities.

Heltor

The Gamma Horizon Cloud PBX business phone system delivers Heltor resilient, secure, and robust cloud communications at a fixed monthly cost, with full integration into their CRM system.

Haseltine Lake Kempner

Haseltine Lake Kempner benefit from dependable and secure voice services, mobile devices, and internet connectivity, enabling their global team to work from any location on any device.

Gloucestershire College

Mitel technology provides Gloucestershire College staff and students with a fully integrated and efficient communication system.

Gloucestershire County Cricket Club

MiVoice Connect enables GCCC to consolidate all their communication and collaboration tools into a single, user-friendly interface, enhancing customer interactions and allowing for better monitoring of monthly mobile costs.

Clerksroom

Enterprise calling in Microsoft Teams enhances user experience and simplifies infrastructure for Clerksroom's voice services.

Goughs Solicitors

Goughs Solicitors leverages cloud-based telephony to enjoy lower call costs and communications that are resilient, flexible, secure, and scalable.

Morley Glass

Morley Glass is one of the UK’s largest specialist manufacturers of integral blinds and glazing units. They came to Croft looking for an IT infrastructure to sustain their rapidly growing business.

SOS Wholesale Case Study

SOS are one of the UK’s largest discount cash and carry wholesalers. They came to Croft for support following migration from ISDN to SIP.

Pyramid8

Pyramid8 is a UK-based recruitment consultancy that specialises in providing local recruitment services for permanent and temporary staffing requirements in the North of England. They came to Croft for a robust data backup and recovery solution.

The National Extension College

The National Extension College (NEC) is a not-for-profit educational charity with a strong, proud heritage in enabling students to ‘learn at a distance’. They came to Croft for support in modernising their old IT infrastructure.

Customer-First Approach

We seek out the best value for our customers, offering innovative solutions that are tailored to your specific needs, and that can easily be scaled up as your business grows.

One Monthly, Cost-Effective Bill

Our billing portal gives you complete oversight and control of your contract. Set limits and bill alerts, access up-to-date reports and usage analysis, review historical spend analysis and more.

Single-Point-of-Contact Support

You’ll be assigned your very own Account Manager to answer questions and support with technical issues within three rings, taking the pain out of dealing with multiple suppliers.

Guaranteed Reliability

You'll benefit from excellent connectivity 24/7, even during peak business hours, with disaster recovery plans in place to eliminate any slow connections and downtime.

Happy Customers

We deliver complete business telecoms solutions to in excess of 3,500 clients nationally.

The Menu Partners

Everyone loves a challenge, but we really put the pressure on Croft for a quick turnaround as we switched our phone lines within 3 days.

Thanks to Croft, we have a fully hosted voice solution, which includes a collaborative UC app, call recording, real-time call reporting, call centre capability and desk phones - all installed on day one.

Ever since my first call with Nikki, the team has settled my nerves and have been professional throughout.

The implementation was brilliant – the team at Croft stayed on-site to ensure teething problems were dealt with and even helped set our computers up!

This was a massive milestone for our business and the seamless transition on phones (and the fancy new tools the team has to play with like email voicemails, recording, etc), thanks to Croft, was critical to delivering it.

James Cartwright

Abrams

We have been using Croft for many years and have recommended Croft to many of our contacts who also use them. The main reason for our continued patronage is the outstanding services of Justin Rouse and his dedicated team. Year in - year out, consistently world-class service.

Richard K Abrams

Laurent Perrier

"We are changing our mobile phone contract providers", announced Jan our office manager. Now I am hopeless with technology, so to speak of more data, new SIMs and tethering was lost on me. We even had a countdown to 'new SIM day'. It dawned ominously, and with no children on hand; I had to swap networks myself.

It went seamlessly, as has our move to Croft. We received great service from people who value our business. I can now use my mobile at home as I have a better signal, and we are saving money as a business. What’s not to like?

David Hesketh, Managing Director

T. Rowe Price

Croft has supplied our mobile telephone contract for over ten years including assisting us with moving our fleet of over 500 numbers to the EE network.

The mobile fleet consists of a number of different handsets and data options and Croft were extremely thorough during the process of the changeover, ensuring that all of our UK and international requirements were met and advised of the various options open to us.

Croft provided us with all of the information required to help us manage our expectations on the day of transfer. The transfer was carried out without any issues and with the knowledge that they were on hand should any problems have arisen.

Over the years Croft has been looking after our fleet, and the support and account management received have been exceptional. The account is analysed on a monthly basis with any charges explained and proactive suggestions made where we may be able to make savings moving forward.

Overall, we are extremely satisfied with the team at Croft and look forward to the relationship continuing in years to come.

Jo Smyth

Hamilton Waste and Recycling Ltd

Following from serious IT problems which left us without some critical systems for weeks, it was recommended that we bring in the team at Croft.

The turnaround was superb. Within days we had actionable information enabling us to make the strategic decisions required to restore operations. The comprehensive investigation, insights and reports meant we could resolve our IT issues, exponentially improve our infrastructure and systems and restore critical confidence for our team and our clients.

I described Croft as the “Rolls Royce” of IT - a title well deserved. If you find yourself stuck, these are the people for you.

David Hamilton, Director

Floors Castle the Roxburghe Estate

After working with several IT support and telecoms partners that continually blamed each other or passed me from pillar to post, I came across Croft.

After speaking with them and venting my frustrations, they came up with an integrated plan that is being rolled out across a large estate and stately home. It has been wonderful working with an innovative partner who actually does think out the box and in the clouds.

The on-hand support and service are fantastic - the first time an IT company actually phoned me to tell me there was a problem with our connectivity and didn’t ask me to turn it off and on again but actually explained the reasons behind the problem and how they were going to fix it.

I am really looking forward to the completion of the project and the results it will achieve - can’t recommend these guys enough.

Jacqui McElhinney, Head of Finance

Pimlico Plumbers

Cost-effectiveness and quality aren’t often used in the same sentence. However, this is where Croft buck the trend, and they meet our objectives whilst overcoming any challenges we may have.

Charlie Mullins, Founder

ESPC UK Ltd

When we started looking at our renewal, Croft's approach and knowledge of the market was fantastic.

We were not pressured at any point during the discussions to make a decision straight away. All the information we were provided throughout the consultation was second to none with a great level of detail and options.

When it came to renewing our contract, it was a very easy decision to do so as no other supplier could come close.

Croft has delivered the best value for money and service provided, assisting all areas of the company from support to director level. They have always been a recommendation to anyone else looking for a fantastic and reliable service.

William Sneddon, IT Engineer

A1 Automotive

I would highly recommend Croft who provided us with the perfect solution when it was time to review our mobile communications contract.

As a national road haulage company that requires a reliable and cost-effective data and voice solution to keep in touch with its fleet of 100+ car transporter drivers, our priority was to ensure that whoever we engaged with was both trustworthy and reliable and would also provide cost savings.

Croft fitted the bill perfectly. They guided us through the transfer process from our previous supplier and everything went very smoothly. They were always on hand to advise when required.

As a result of our engagement with Croft, we now have a reliable and improved mobile communications network with reduced monthly costs and all provided by a company who justified the trust we place in them. Excellent work!