Talent

We worked with Talent to cut communication costs and improve network support. Read the case study and discover how Croft’s solutions can help your business.

Diagnosing faults now takes minutes rather than hours for Talent, thanks to a new cloud-managed networking solution from Croft.

Talent is an innovative and highly successful global IT&T recruitment agency and technology service specialist. They have outstanding growth in a very competitive environment and are one of the largest independently-owned recruitment businesses in the world.

As a specialist recruitment company, Talent supplies thousands of tech and digital professionals to a diverse range of organisations throughout the world. The international nature of the company means that it is especially important for global communications to be fast and efficient.

The Challenge

The requirement was a simple one. Talent wanted to improve the level of support and get greater value for money on their service level agreement both for voice and data. This would involve:

• Linking five UK sites as well as an HQ in Australia via site-to-site VPN
• Offering voice capability to make internal calls between branches
• Increasing flexibility with simple networking management
• Reducing existing operational costs on old networking equipment

The Solution

Unify, a new VoIP-based phone system has cut down on international call costs for the company, enabling internal communication globally. We also implemented Cisco Meraki with secure VPN links to data centres in the UK and Australia.

A cloud-based networking solution with greater security, redundancy and visibility, Cisco Meraki allows us to see exactly what device is connected where, greatly improving our ability to provide customer support. Cisco Meraki wireless has also helped Talent’s increasingly active workforce by allowing them to access critical business applications throughout the office and its various meeting rooms.

Here’s a full list of the solutions we implemented for Talent:

• The introduction of Cisco Meraki
• Unify internet-based communications solution installed and networked between branches
• Migration from ISDN to SIP trunking, enabling the use of VoIP technology
• Cisco Meraki security gateway and switching
• Cisco Meraki wireless
• Remote Unify VoIP handsets installed in Germany and the Netherlands, to cut down on international call costs

The service provided has been second to none. Extremely responsive to any situation, in either a crisis or a general advice scenario. I would 100% recommend Croft for your business needs.

Tina Vanes
National Operations Manager, Talent International

The Results

We were able to reduce monthly costs for Talent whilst vastly improving their data network infrastructure with cloud-based networking technology. Diagnosing faults now takes minutes rather than hours, and internal communication is easier and cheaper with the Unify communication platform. The new network is fit for purpose and able to adapt to the needs of Talent’s fast-moving workforce.

Managed IT Services from Croft

With managed IT services and hosted telephony solutions from Croft, you’ll benefit from communications tailored to your business needs, with a dedicated Account Manager who’s always on hand to help. So if you’re an international company looking for better support and value for money, or simply need a partner to support you with all your communications needs, the experts at Cloud are here to help.