IT Support for Education

Complete managed IT services for schools, taking care of all your IT and technology needs
Regular site visits from an IT technician, and remote support from our helpdesk
Croft works with schools, nurseries and other educational establishments of all sizes
Your own dedicated Account Manager, there to help when you need them. Call us at any time

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Discover our complete managed IT services for schools, taking care of all your IT and technology needs

Running a successful education organisation requires reliable and efficient IT infrastructure. That's why we offer expert managed services and IT support to education organisations of all sizes. Our experienced technicians are equipped to handle all of your IT and managed service needs, from troubleshooting and maintenance to software updates and cyber security.

With our help, you can focus on growing your business while we take care of your technology needs. Think of us as your own personal IT department, to help your business run at its peak.

Face-to-face IT support from our specialist technicians

Technology is central to every aspect of running a school. Having a secure infrastructure in place with fast connectivity makes everything work smoothly. And if something goes wrong, it’s important to have a reliable team in place to put things right quickly.

Many schools and other educational establishments don’t have their own in-house IT department. Or you might have a small team but need extra help.

With Croft’s complete managed IT support for education, you get regular, scheduled visits from a skilled technician. You’ll get to know them well, as we endeavour to send the same person every time - so they’ll get to know your setup and needs, too.

Your technician is there to support you with everything relating to IT in your school, whether it’s a big issue or a small niggle. They will resolve issues that may have arisen since the last visit, and they’ll also carry out planned IT maintenance tasks to prevent future issues and keep everything running smoothly.

Our technicians work closely with your school teams to make sure that you are getting the best out of our service.

IT support for education establishments of all types

We work with all types of schools and educational settings, including multi-academy trusts. We have relationships with most local authorities and also work with preparatory, private and independent schools. We also provide IT support for children’s centres, PRUs and youth centres.

Network cabling and WiFi

We design and implement robust, secure network cabling and WiFi, providing strong foundations for online learning, administrative tasks and student services. Our IT support for education means you can focus on what you do best.

IT procurement

We source reliable and high-quality IT products for schools, including dependable hardware and up-to-date software. We understand that education budgets are limited so we'll make sure you get the best value for money.

AV solutions

Our experts in IT support for education will ensure that your audiovisual equipment is set up to support effective teaching and learning, both in-person and remote.

Visitor Management Systems

We'll keep your visitor management system secure and reliable, configuring the system to meet your needs and offering troubleshooting support where required.

KCSiE (Keeping Children Safe in Education)

Meeting KCSiE requirements is a key part of IT support for education. We’ll ensure that IT systems and infrastructure are secure, reliable, and compliant with data protection regulations. We work closely with safeguarding leads and staff to implement and maintain IT solutions that facilitate safeguarding.

An approved supplier to Everything ICT

At Croft, we understand the procurement process for IT support in schools, and are an approved supplier within the Everything ICT framework.

Data security and privacy

We prioritise the safety of sensitive student and staff data. Through advanced cyber security measures and compliance with data protection regulations, Croft ensures your information is safeguarded, creating a secure space for learning.

Responsive helpdesk and remote IT support for education

Our enhanced DBS-checked technicians at Croft will support you to resolve issues as quickly as possible through our responsive helpdesk support and remote assistance. We address technical challenges promptly to minimise disruptions.

Backup and disaster recovery

Safeguarding critical school data is paramount, so we implement reliable backup and recovery solutions, protecting you against potential data loss or damage. Our education IT support makes sure you are fully supported for any cyber security scenario.

Why choose Croft?

As specialists in school telephony and IT support for education, we have a proven track record of working with schools and other educational establishments to meet their IT needs.

Dedicated Support Team and White Glove Service

Get that extra level of care through our skilled and dedicated IT support team. With specific expertise in IT support for schools, you can rest assured that your complete IT, technology and telephony needs are dealt with by our experts.

Proactive Monitoring

Croft’s proactive monitoring and maintenance practices ensure seamless operations by pre-emptively identifying and addressing potential cyber issues. Our vigilant approach prevents potential issues before they escalate, minimising disruptions for a smooth and stress-free learning environment.