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Managed IT Services

  • White Glove Customer Service from IT Support Service Experts
  • Your own Dedicated Account Manager, taking the pain out of dealing with multiple suppliers
  • Disaster Recovery Plans in place to keep your business up and running
  • IT support services and solutions for businesses of any size, UK-wide
  • Management of the best hardware, connectivity, infrastructure and software, all in one place

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Designed to keep your business running at its peak.

End-to-end managed IT services and solutions for all your business telecoms needs.

Whether your communications systems are situated on-premise, in the Cloud, or a combination of both, we can ensure that your existing IT infrastructure continues to operate smoothly and efficiently.

Think of us as your own personal IT department.

System, Hardware & Device Support

Remote and on-site IT support, including everything from installation, updates and upgrades, to repairs and exchanges.

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IT Backups

In case of a malicious attack, natural disaster or data loss. Includes Microsoft 365 external backups.

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Cyber Security Solutions

Cyber security with all the boxes ticked. Protect your systems, hardware and devices from harmful programs such as spyware and malware.

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Mobile Device Management

With the ever-increasing 24/7 office, managing your mobile fleet has become more challenging than ever. Protect and manage your assets by implementing control over both the usage and security.

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Azure Cloud Services & Virtual Desktop

Build, run and manage applications across multiple clouds, on-premises and at the edge, with the tools and frameworks of your choice. Reduce costs and increase business productivity, ensuring seamless collaboration and high-performance results.

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Microsoft 365 & Microsoft Teams

Enhance your IT infrastructure by equipping your team with essential Office apps as part of Microsoft 365 Business Premium and allow them to collaborate from anywhere, anytime with Microsoft Teams. Includes system hardware and external backups. Feature rich services in a simple price per user model.

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Managed Domain Name & Web Hosting

Secure an unforgettable online address for your business and ensure that your website is fast, secure and always on.

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Infrastructure as a Service (IAAS)

Ideal for businesses looking to unify communications, reduce IT infrastructure costs and increase business flexibility – an IAAS solution provides limitless scalability and agility.

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Password Management

Organise passwords across your business, storing them in an efficient and secure manner.

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Datacentre Services

With a wealth of redundant power, cooling and network connectivity to serve the most demanding hosting requirements, our state-of-the-art datacentres provide the perfect environment.

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Hosted Applications

As IT and telecommunications experts, Croft are perfectly positioned to provide you with the right hosted applications to increase performance within your business.

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Copilot for Microsoft 365

A whole new way of working with the power of generative AI

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Customer-First Approach

Our goal is always to seek out the best value for our customers.

We’ll work with you to understand your business needs, recommending only the best business communications solutions tailored for you and your team.

Qualified, Expert Technicians

You’ll never be left alone to deal with a technical issue or problem, with remote and onsite IT support around the clock. Who better to provide, protect and connect you than the people who built it?

Resolution Service Level Agreements (SLAs)

We pride ourselves on delivering the best possible service, first time, every time.

Relax knowing that our team of Account Managers and highly skilled engineers are on hand to assist you in any eventuality.

Single-Point-of-Contact Support

You’ll be assigned your very own Account Manager to answer questions and support with technical issues within three rings, taking the pain out of dealing with multiple suppliers.

Pro-active Monitoring

We’ll schedule and perform regular health checks across all of your telecoms systems, hardware and devices, highlighting cost-savings and increased efficiency and productivity opportunities.

Know that you’re getting the best from your telecoms infrastructure month-to-month.

Business Continuity

With the right combination of our products and services, you’re always in touch and your business can become truly mobile and resilient.

Happy Customers

We deliver managed IT support and services to in excess of 3,500 clients nationally.

Laurent Perrier

"We are changing our mobile phone contract providers", announced Jan our office manager. Now I am hopeless with technology, so to speak of more data, new SIMs and tethering was lost on me. We even had a countdown to 'new SIM day'. It dawned ominously, and with no children on hand; I had to swap networks myself.

It went seamlessly, as has our move to Croft. We received great service from people who value our business. I can now use my mobile at home as I have a better signal, and we are saving money as a business. What’s not to like?

David Hesketh, Managing Director

T. Rowe Price

Croft has supplied our mobile telephone contract for over ten years including assisting us with moving our fleet of over 500 numbers to the EE network.

The mobile fleet consists of a number of different handsets and data options and Croft were extremely thorough during the process of the changeover, ensuring that all of our UK and international requirements were met and advised of the various options open to us.

Croft provided us with all of the information required to help us manage our expectations on the day of transfer. The transfer was carried out without any issues and with the knowledge that they were on hand should any problems have arisen.

Over the years Croft has been looking after our fleet, and the support and account management received have been exceptional. The account is analysed on a monthly basis with any charges explained and proactive suggestions made where we may be able to make savings moving forward.

Overall, we are extremely satisfied with the team at Croft and look forward to the relationship continuing in years to come.

Jo Smyth

Pimlico Plumbers

Cost-effectiveness and quality aren’t often used in the same sentence. However, this is where Croft buck the trend, and they meet our objectives whilst overcoming any challenges we may have.

Charlie Mullins, Founder 

Creditas

A massive thank you to the team at Croft who have steered us through complex compliance, upgrades and major improvements to our systems and network.

A great effort and a continuation of the premier service we have come to expect across the full range of services we have been provided (IT, mobiles, landline, consultancy, data et al.) which is critical for any finance business.

I look forward to their continued recommendations, being challenged on the status quo and the push they continue to give us as a business.

Cat Bent, Operation Manager

PW Shopfitters Ltd

What a wonderful job Croft did on upgrading our broadband and office phone system.

Peter was instrumental in setting everything up initially which he did with efficiency and professionalism. This continued right the way through up to the phone call to check everything was up and running.

Tim was also extremely helpful and was so patient with the hundred and one questions we had for him and the numerous phone calls and emails. Nothing ever seemed too much trouble for him. He was also very good at deciphering what I was trying to tell him about our complicated set up here (without visiting site). When things didn’t initially work on the porting day, he came up with an interim solution and then sorted out for an engineer (who was also exceptional) to come along to re-wire and re-position the fibre broadband box.

What a great asset they both are to Croft.

Jackie and Peter Walsh

Auria Accountancy

Croft have been absolutely brilliant. Sorted out our mobiles and we also have office broadband which is faultless. Amazing service and prices you cannot get anywhere else. Highly recommended!

Andrew Fairclough

MCD

Croft has given us a lot of help and support over the years; we would highly recommend their services as they offer their very best efforts in all areas of communication and all services they provide.

MCD started working with Croft over 5 years ago on the telecommunication side of the business. We then decided to take all our business to them for all our company’s telecommunications and IT.

The support team was very efficient from start to finish, and dealing with the support team was always a pleasure thanks to their friendly approach. The whole team is a great credit to the company.

Keep up the amazing hard work and excellent support you provide.

Leigh Pillans, PA to Managing Director

North East Truck & Van Limited

Just wanted to send a quick note of thanks to Croft’s assistance in sorting the issue I had with my phone. I felt very much that the team were making the utmost effort to resolve the issue for me which I really appreciated. Marco was very on the ball and proactive in trying to help and make sure things were kept moving along.

I’m often approached by other firms who wish to tender for our mobile phone contract or who are adamant they could do it cheaper, but it’s service levels like this that mean I have no interest in even discussing the prospect with them.

John McDonald

Wagada

As a digital marketing agency, the staff at Wagada rely heavily on telecoms equipment to effectively complete our day-to-day jobs, whether that be liaising with clients on calls or providing our services online. So, when COVID-19 hit and we were forced to work remotely, we were so thankful to have Croft’s support, who provided us with unlimited data broadband dongles and business mobiles.

With Croft’s help, we’ve been able to continue to provide exceptional customer service for our clients, and our team have been able to collaborate efficiently and productively throughout the pandemic. We now also have a remote working solution that’s futureproofed our business in today’s uncertain economy.

With next day delivery of equipment together with immediate, responsive and friendly support, I cannot recommend Croft enough!

Nick Silverstone, Managing Director

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