Mitel
Mitel’s award-winning communications, collaboration, and contact centre solutions boost employee productivity while allowing your organisation to grow with the perfect blend of cloud and on-premises capabilities.
After officially completing its acquisition of Unify, Mitel has strengthened its position as a global leader in enterprise Unified Communications (UC).
This merger has created a vast expertise base in managed services and large enterprise communications, enhancing Mitel’s ability to serve organisations of all sizes. As the integration progresses, Mitel remains committed to maintaining the support of existing services and to continuing their innovation in the UC and communications space.
As a former Unify Master Three Level Partner, Croft remains dedicated to upholding our commitment through active participation in Mitel’s Partner Program.
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More InformationUnify OpenScape
Unify OpenScape 4000, part of the Unify OpenScape Enterprise portfolio, is a hybrid communications platform that seamlessly transitions legacy digital communications to IP-based unified communications. It maximises existing communications infrastructure while offering enhanced virtual team collaboration, strong security, reliability, and cost-effective solutions.
OpenScape 4000 provides exceptional flexibility and investment protection, making it an ideal choice for enterprises. With a strong global presence and comprehensive service availability, businesses can focus on their core strengths while leveraging next-generation communication technology. The benefits of OpenScape 4000 include:
Unify OpenScape 4000
Focus on Large Enterprises
OpenScape 4000 offers high availability and robust performance for enterprises with 200 to 100,000 users. It supports Unify OpenScape UC solutions, allowing flexible communication options for both high-demand and moderate-demand users across digital workspaces.
Boost Employee Productivity
Empower your employees and business partners with a powerful hybrid communication platform that enhances virtual collaboration, offers flexibility, and ensures strong security and reliability. This cost-effective communication solution enables seamless teamwork and boosts overall business efficiency.
Security
OpenScape 4000 provides a secure, robust communication solution with extensive features, supporting multiple endpoints and mobile options. Built-in redundancy ensures uninterrupted communication, while open standards ensure compatibility with other applications, creating a flexible platform for enterprises.
Future-proof Solution
OpenScape 4000 offers a future-proof architecture with continuous tech updates, supporting IP-distributed branches, corporate networks, and standalone systems. Flexible deployment ensures seamless interoperability with critical applications, providing secure, reliable communication for today and future needs.
Extensive Device Options
Mitel offers a wide range of communication devices, including wired phones, cordless models, and softphones. These devices provide seamless compatibility, simple setup, and superior sound quality, along with accessories to customise systems for specific requirements.
Flexible to Fit Your Budget
Flexible licensing enables users to transition smoothly between technologies, adapting to evolving needs in hybrid environments. This approach supports gradual migration, allowing businesses to leverage existing infrastructure, transition at their own pace, and maximise communication solution investments.
Unify OpenScape Voice
Unify OpenScape Voice, part of the Unify OpenScape Enterprise portfolio, empowers your organisation to communicate effectively with employees, customers, and stakeholders in real time.
With carrier-grade reliability and exceptional scalability, OpenScape Voice stands out as a top telephony software solution for mid-sized and large enterprises, ensuring seamless and rich communication experiences across your business. The benefits of OpenScape 4000 include:
Unify OpenScape Voice
Emphasis on Large Enterprises
OpenScape Voice is enterprise telephony software for mid-to-large companies, offering carrier-grade reliability and scalability. Supporting up to 100,000 users per instance, it enables virtually unlimited users when networked, ensuring seamless communication for large organisations.
Enhance Employee Productivity
OpenScape Voice equips employees and partners with essential tools, available as a stand-alone appliance or integrated with unified communications. It combines security, scalability, and flexible deployment, delivering key features for effective enterprise communication.
Security
OpenScape Voice ensures secure communication with encrypted connections, protected audio quality, and secure administrative access. It includes event logging for monitoring security actions and provides regular security updates, maintaining up-to-date protection across the entire communication ecosystem.
Trust
OpenScape Voice, built for carrier-grade reliability and scalability, supports robust private cloud deployments. Serving over 135,000 users in a single private cloud, it exemplifies high-performance communication solutions tailored for large enterprises’ demanding needs.
Diverse Selection of Devices
Mitel offers traditional wired phones, cordless models, and softphones, ensuring compatibility, easy setup, and high-quality sound for enhanced communication. A range of accessories allows for customisation, providing flexibility to tailor phone systems to specific business needs.
Flexible Deployment Options
OpenScape Voice provides flexible deployment options, including on-premise, private cloud in data centres, or multi-tenant hosted/public cloud solutions. These methods ensure robust voice capabilities, enhancing business communications for faster, more efficient team collaboration.
Unify OpenScape Business
The success of any business, regardless of size, relies heavily on effective communication. Unify OpenScape Business is specifically designed for small and medium-sized businesses, providing a comprehensive solution tailored to meet diverse communication needs.
This flexible and scalable platform offers SMB customers essential features, including voice and conference services, voicemail, web collaboration, messaging, mobility, a multimedia contact centre, and presence functionality – all within a user-friendly system. Additionally, OpenScape Business can be seamlessly integrated with cloud-based services, enhancing its capabilities and supporting business growth. The benefits of OpenScape Business include:
MiVoice Business
Unify Phone
Unify Phone is a hybrid unified communications (UC) solution that enhances flexible working and mobility. It seamlessly integrates with existing systems to deliver reliable calling capabilities from Mitel platforms and extends functionality to business applications like Microsoft Teams®.
With Unify Phone, customers can leverage the advantages of cloud technologies while retaining control over their communications infrastructure. The benefits of Unify Phone include:
Unify Phone
Zoom Workplace
Mitel and Zoom have partnered to deliver a versatile hybrid UCC solution that combines top-tier collaboration, advanced AI, and voice capabilities. Integrating Zoom Workplace and Zoom AI Companion with Mitel’s flagship platforms ensures a cohesive user experience, enhancing security, business continuity, and productivity.
A True Hybrid Solution
The combination of Zoom Workplace and Mitel’s Common Communication Framework provides flexibility and control through a comprehensive suite of communication tools. Our solution integrates with key business applications, offering various endpoints, including DECT, and extensive services for optimal business outcomes.
Business Continuity and Resiliency
Ensure business continuity with tailored solutions that support your growth. Enjoy enhanced security and performance while seamlessly accessing Zoom Phone and Workplace, leveraging your existing Mitel investments and the powerful Zoom AI Companion for insights.
Integrated Workspace Meeting Experience
Experience a fully embedded UC and mobile app without add-ons. Our joint solution supports Zoom Phone with integrated Mitel PBX, whether on-premises or in the cloud. Maximize communication with integrations for frontline and knowledge workers, boosting productivity through our robust partner ecosystem.
Gloucestershire College Case Study
Mitel technology provides Gloucestershire College staff and students with a fully integrated communication system, enhancing efficiency, collaboration, and connectivity across the campus for improved learning and administrative processes.
Find out moreSome of our Mitel Customers
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Contact us today to learn how Mitel communications can streamline your business, enhance productivity, and save your business money!
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