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Hosted Telephony Solutions

  • Cut overheads, boost productivity and run your business from any location
  • A secure and innovative solution with built in business continuity and disaster recovery
  • Guaranteed reliability with no slow connection or downtime

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Customer-First Approach

We seek out the best value for our customers, offering innovative Hosted Telephony solutions that are tailored to your specific needs, and that can easily be scaled up as your business grows.

One Monthly, Cost-Effective Bill

Our billing portal gives you complete oversight and control of your contract. Set limits and bill alerts, access up-to-date reports and usage analysis, review historical spend analysis and more.

Single-Point-of-Contact Support

You’ll be assigned your very own Account Manager to answer questions and support with technical issues within three rings, taking the pain out of dealing with multiple suppliers.

Guaranteed Reliability

You'll benefit from excellent connectivity 24/7, even during peak business hours, with disaster recovery plans in place to eliminate any slow connections and downtime.

What is Hosted Telephony and how does it work?

Hosted telephony doesn’t use traditional telecoms infrastructure to transmit your voice; instead, it works by sending it as data over an internet connection. You might have heard it called VoIP, cloud telephony or SIP trunking. 

With the switch off of traditional copper lines in 2025 approaching, it’s time to start thinking about the best option for your business and by adopting Hosted Telephony, you can ensure your communications are future-proofed.  

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The benefits of a Hosted Telephony Solution

Our solution offers so much more than a traditional telephone system, giving you an easier and more cost-effective way to manage all your telephony.

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Connectivity, whatever happens

There’s no need for unexpected events, like floods, snow, transport strikes or road works to slow down business productivity.

Data protection on a secure network

Our solutions are supported by BT’s world-class, highly resilient network meaning that you can count on connectivity at all times.

A service tailored for your business’ success

Our services can be manually tailored and come fully loaded with a host of premium PBX features which only high-end phone systems could previously offer.

Choose from Call-Recording, Music-On-Hold, Instant Messaging and many more collaboration tools to boost your team’s productivity.

Unified Communications

Today, most businesses use a number of different tools to communicate, but when these systems are separate, you’re not working as smoothly as you could.

With Unified Communications, all of these tools are brought together, so you just have one system for everything.

Flexibility for 'pay as you go'

With our packages, there’s no need for infrastructure, systems and equipment – allowing you to pay as you go for the services you need.

You could save up to 60% in comparison to outdated equipment and traditional phone lines!

Award Winning Partners

Horizon Collaborate / Integration with MS Teams

Cloud-based solutions to satisfy all of your internal and external communication needs, including voice and video calls, instant messaging, video conferencing, desktop sharing and document sharing.

Collaborate with MS Teams Find Out More

Horizon for Microsoft Teams

Make and receive calls globally, and benefit from a feature rich, cost effective alternative to Microsoft Calling Plans.

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Creditas

A massive thank you to the team at Croft who have steered us through complex compliance, upgrades and major improvements to our systems and network.

A great effort and a continuation of the premier service we have come to expect across the full range of services we have been provided (IT, mobiles, landline, consultancy, data et al.) which is critical for any finance business.

I look forward to their continued recommendations, being challenged on the status quo and the push they continue to give us as a business.

Cat Bent, Operation Manager

Tayburn

At Tayburn, we first started working with Croft in December 2012. This was after going through a comprehensive exercise of speaking to various approved suppliers.

Not only were they competitively priced, but their professionalism and fresh outlook on the tangled world of IT and telecoms instantly drew us to the company.

There was no hard sell – which is important to me personally, no promising the earth - yet they can see the bigger picture without it costing the earth, and their knowledge of the communication market world can and will help Tayburn evolve going forward.

Steven Clark, Finance Director

MCD

Croft has given us a lot of help and support over the years; we would highly recommend their services as they offer their very best efforts in all areas of communication and all services they provide.

MCD started working with Croft over 5 years ago on the telecommunication side of the business. We then decided to take all our business to them for all our company’s telecommunications and IT.

The support team was very efficient from start to finish, and dealing with the support team was always a pleasure thanks to their friendly approach. The whole team is a great credit to the company.

Keep up the amazing hard work and excellent support you provide.

Leigh Pillans, PA to Managing Director

ASP Ship Management Group

Croft's (prev. Wardman UK) customer service is unmatched and I highly recommend this company to everyone.

We started to use Croft to look after our company’s mobile and landline communication services in March 2010. The service and attention we receive from them is exceptional.

They have provided our business with excellent communication support and also helped us to reduce our communication cost by more than £1,000 a month.

Jing Yin, Finance Manager

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